The Lynx team can assist in monitoring your systems using configurable tools developed for analyzing quality and integrity. We can monitor system performance, data, users and logs. This allows for development of Key Performance Indicators describing where performance may be improved or identifying poor user behavior. Logs allow us to see and address potential issues before they become serious. Results are displayed as KPIs on system administrators start centers and as reports available on demand.
We are able to monitor users and security groups identifying licensing compliance and accessibility. As users are given additional duties, we need to review the impact on licensing. A periodic review of the business to view each user and the level of access they have to view, edit, create and delete information. This same data may be viewed from the module/application level providing a business with positive control of their information. Ensuring users are logging out of Maximo instead of shutting down active sessions or leaving their systems open to time out losing unsaved work.
A proactive monitoring approach provides license monitoring as users are given new tasks, additional licenses may be required or adjustments made to retain compliancy.
Periodic reviews reveal anomalies and give an understanding of process compliance and may provide improved processes saving time and money.
Data presented as key performance indicators help administrators catch known anomalies to be addressed in a timely manner. The Lynx team has the experience to proactively create and maintain the KPIs to give administrators these visual tools.
A balance between planned and corrective maintenance decreases cost. Data analysis will shed light to the reasoning for changes in the balance. It may be resources such as labor, tools, location or it may be due to inventory or vendor performance. We can help create the tools to understand the environment and help improve performance.
Often, we can see when a user picks up a bad habit when reviewing the data. We can address these behaviors with reinforcement of best practices and business procedures.
These sessions may be scheduled or made available online. To help users improve their skill sets, we can provide Tips & Tricks in video and PDF formats.
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